Condizioni di vendita
Last updated on 01/01/2026
The purpose of these general terms and conditions is to define the rights and obligations of the user in connection with the use of the website astroit.astralya-online.com (the Website) or other sites associated with it under the Astralya brand, as well as all content (the Content) associated with or listed on it.
All texts, images, and sounds used are the exclusive property of the Publisher Astralya. The publisher of the site can be contacted via the contact form.
Company publishing the Astralya site: Telena Limited
Address:
Carlyle House, Lower Ground Floor, 235 Vauxhall Bridge Road,
SW1V 1EJ, LONDON
ARTICLE 1 - ABOUT astroit.astralya-online.com
The website astroit.astralya-online.com belongs to Telena Limited
ARTICLE 2 - PURPOSE:
The site astroit.astralya-online.com offers entertainment content on the themes of personal development and the divinatory arts and sciences, in particular astrology, numerology, tarot reading, and horoscopy. This site, through its content, in no way claims to guarantee the occurrence of the events referred to in the emails (electronic messages) sent to readers. These are intended solely for recreational, entertainment, or cultural purposes. The purpose of this contract is to define the terms and general conditions under which the publisher makes the content described above available to the reader from a website. The mere use of the website astroit.astralya-online.com entails the unconditional acceptance of these general terms and conditions. In the event that a reader fails to comply with these general terms and conditions of the site astroit.astralya-online.com, the publisher reserves the right to deny them access to its website. Any online order of content on the site astroit.astralya-online.com implies the unreserved acceptance by the customer (hereinafter referred to as the customer) of these general terms and conditions of sale, of which they have previously taken note.
ARTICLE 3 - DISCLAIMER:
The use of this site is exclusively reserved for persons who have reached the legal age of majority in their country of residence, as well as the legal capacity to enter into contracts and use a website. The user is required to guarantee the truthfulness and accuracy of the information they provide. Access to the content of this site is subject to having direct or indirect Internet access. The costs of telephone communications relating to the connection to the Internet network and to the site remain the sole responsibility of the user. Acceptance of the general conditions set out below is subject solely to connecting to this site. The user is informed that these general terms and conditions of use of the site may be modified at any time, without notice or prior information. The new version will be available for consultation as soon as it is modified. Special conditions may supplement these General Terms and Conditions of Sale. The Customer will be informed of this via the Website before any transaction. The reader is also informed of the possibility that the URL of this page may be modified, likewise without prior notice. THE CONTENT PROVIDED ON THE WEBSITE IS PURELY RECREATIONAL, ENTERTAINING, OR CULTURAL IN NATURE. UNDER NO CIRCUMSTANCES MAY THE CONTENT PROVIDED BE SUBSTITUTED FOR LEGAL, MEDICAL, OR PSYCHOLOGICAL ADVICE GIVEN BY A PROFESSIONAL. IF YOU SUFFER FROM A CHRONIC ILLNESS, MENTAL INSTABILITY, OR IF YOU ARE FACED WITH PARTICULAR PROBLEMS (IN PARTICULAR LEGAL OR JUDICIAL ONES), PLEASE CONSULT AS SOON AS POSSIBLE A PROFESSIONAL SUITED TO YOUR ILLNESS, DISORDER, OR PROBLEM.
ARTICLE 4. DESIGNATION OF THE CONTENT
The site astroit.astralya-online.com offers entertainment content on the themes of the divinatory arts and sciences, in particular astrology, numerology, tarot reading, and horoscopy. The content offered by the site astroit.astralya-online.com consists solely of texts delivered through electronic and dematerialized channels such as e-mailing (electronic mail) or digital downloading (electronic download). The site astroit.astralya-online.com offers no advice or service provision, but only collections of texts and stories on the themes of the divinatory arts and sciences, in particular astrology, numerology, tarot reading, and horoscopy. The reading order of the texts and collections offered by the site astroit.astralya-online.com is different for each reader, and depends on their preferences. The characters, places, situations, and events mentioned in the texts delivered to users may be fictitious and do not necessarily have any connection with characters, places, situations, and events that exist or have existed. Astralya and all the characters appearing in the content of the site and of the e-mails sent are fictional characters. The photos used are illustrative images. The publisher uses the brand and visuals of Astralya for the sole purpose of promoting its content dealing with the divinatory Arts and Sciences.
Please note that our site may employ artificial intelligence technologies to facilitate and improve the experience of consultations, particularly for sessions conducted by chat or by email. In certain cases, these consultations may be conducted partially or entirely by automated artificial intelligence systems, while taking care to maintain the quality and relevance of the exchanges. In addition, we inform our users that the photos presented in the profiles of our consultants may not be current and serve only illustrative purposes, without constituting an exact representation of the current consultant.
All the content of the site astroit.astralya-online.com meets the criteria that define an ebook (electronic book). The user's registration on the Website does not entail any obligation to purchase. The free reading offer proposed by the Website to each user is without any commitment on their part. It is therefore up to the user to decide for themselves whether they wish to access the paid readings subsequently offered to them. The texts sold to the customer are delivered by sending an electronic mail or a download link. Thus, the user acknowledges and accepts that the Publisher reserves the right to modify, delete, add, or replace, at any time, the content appearing on this site without this giving rise to any right or compensation of any kind whatsoever. With regard to the delivery of the ebooks purchased by the customer, the Publisher cannot be held responsible if the electronic mails or download links are blocked, in particular by an anti-spam filter or an antivirus filter. For example, it is up to the customer to check the correct configuration of their computer or to ensure that the sender is indeed in their list of accepted contacts.
ARTICLE 5 - PAYMENT SECURITY
Paid content is clearly identifiable by the user, since the user must confirm each time that they agree to pay the price requested. For each offer. The prices indicated are, moreover, net for the customer. The content appearing on the Website or accessible from it is available only after payment by the user and validation of their payment by the publisher. With regard to means of payment sent by Post, processing may take several days and delay delivery accordingly. The user, after having selected their text, will be offered several secure online payment methods as well as the financial and billing conditions of the said product. Online payments are made via secure credit card payment modules. The Publisher reserves the right, at any time, without prior notice to the user, to modify the prices of the content it publishes, as well as to add, delete, suspend, modify, or replace, temporarily or permanently, the payment systems with the aim of optimizing the quality of the service.
ARTICLE 6. WARRANTIES
The user is informed that the content is provided as is and that the Publisher assumes no responsibility for its duration, maintenance, or deletion. The Publisher cannot be held liable in the event of failure to record the order or the user's account. The user remains solely responsible for any damage caused to their computer or any deletion of data resulting from the consultation or download of content offered by the site astroit.astralya-online.com.
ARTICLE 7. DELIVERY OF PRODUCTS AND SERVICES
The products and services offered after registration on the site astroit.astralya-online.com are the packages containing credits.
These credits make it possible to chat with the consultants present on the site.
As soon as the products and services are available, the User is informed by an email summarizing their order.
If astroit.astralya-online.com were unable to deliver the products and services ordered, the User would be notified by email and would immediately receive a refund for any payment made for these products and services.
ARTICLE 8. REFUND
astroit.astralya-online.com offers you a satisfied-or-refunded guarantee on the last Service or Product purchased.
You can obtain a refund within 30 days of purchase by going to the contact page accessible from this link. Write "Refund request" as well as the name of the Product or service for which you wish a refund in the body of the message.
Our customer service will issue the refund to the account linked to the bank card you used for payment or, failing that, by any other means at our disposal.
In order to benefit from this refund guarantee under optimal conditions, we draw your attention to the importance of providing complete and accurate information (your last name, your first name, and your complete postal address).
ARTICLE 9. PROTECTION OF PERSONAL DATA
The Publisher may retain the personal data of the customer and/or user that the latter has provided in connection with the use of the Website and/or the orders they have placed. By registering on the site astroit.astralya-online.com, and unless the user objects, the user agrees to receive offers from its partners. To unsubscribe, the user simply has to click on the unsubscribe link present in each of our emails or in that of our partners.
ARTICLE 10 - ACCESSIBILITY
The Publisher undertakes to use its best efforts to allow permanent accessibility (7 days a week and 24 hours a day) of the content on the site, subject to necessary maintenance operations, failures specific to the Internet network, and the provisions of articles 8 and 9 of these general terms and conditions.
ARTICLE 11. DIFFICULTIES OR IMPOSSIBILITY OF CONNECTING TO THE WEBSITE
The Publisher disclaims all liability for any impossibility of access to the Website by the user, due in particular to maintenance operations or any event beyond its control. The company cannot guarantee that the site is exempt from any computer viruses or other anomalies beyond its control.
ARTICLE 12. FORCE MAJEURE
The Publisher disclaims all liability for any failure whatsoever to fulfill its contractual obligations in cases of force majeure or fortuitous events, including but not limited to war, disasters, fires, internal or external strikes, internal or external failures or breakdowns, and, in general, any event preventing the proper execution of orders. The Publisher disclaims all liability for problems that may arise during secure transactions. This liability lies with the various organizations providing these services.
ARTICLE 13. COMMITMENTS
The user shall refrain from any transfer, whether free of charge or for consideration, and from any exploitation for commercial purposes or for purposes other than those provided for under these general terms and conditions, of the content offered on the site astroit.astralya-online.com. The user shall refrain from any use of the site and the content that would be contrary to public order, laws, and accepted standards of behavior, and/or likely to infringe the rights of third parties, users, and the company or its partners.
ARTICLE 14. EXCLUSION OF THE RIGHT OF WITHDRAWAL
In accordance with case law on dematerialized cultural goods, the user is informed that the right of withdrawal may only be exercised if the download of the content of their ebook has not started. In all other cases, the user may not avail themselves of any right of withdrawal.
ARTICLE 15. PROTECTION UNDER INTELLECTUAL PROPERTY
The entire content of the Web pages (images, trademarks, logos, acronyms, software, texts, algorithms) and all the information presented by the Publisher or its suppliers and advertisers are protected by intellectual property and trademark law. Any reproduction, or use provided for by intellectual property protection laws, must be subject to the prior authorization of the Publisher. Any unauthorized exploitation of all or part of the content of the Website and of the intellectual property rights may give rise to legal proceedings.
ARTICLE 16. INSTALLATION OF A COOKIE
The user is informed of the installation of a cookie. Most browsers allow the installation of cookies to be deleted or blocked. If the user decides to use these features of their browser, they will then no longer have access to certain personalized functions and pages of the site.
ARTICLE 17. DURATION
These general terms and conditions continue for an unlimited duration, except in the event of modification or deletion by the company.
ARTICLE 18. COMPETENT JURISDICTION
These general terms and conditions are subject to the law of the country hosting the servers of the site astroit.astralya-online.com.
